I am putting together a social media survey of clients, partners and potential customers of my company, Stratus Technologies.
For once, the answers I seek are not Googlable. But I am looking for direction on what makes a successful survey. I think short, easy and fun are my thoughts- but how short? How snarky or peppy can I be in a social media survey coming from a high availability hardware and software company? It will go into an Eloqua email, and hopefully get me the information I need to better connect online with our customers.
This is what I have so far in Survey Monkey. I will take any and all advice you can give me.
Brindey,
One thought would be to use our Ideas technology to foster this line of thinking among Stratus’ customers, employees and essentially any external constituent base that makes sense.
You can find out more about Ideas from me, your AE, or read about it first at http://www.salesforce.com/crm/customer-service-support/ideation/
You can also stop by Scott’s desk after visiting the web site and speak to him about it as it is free with all of the licenses you currently have for your customers, partners and employees.